ABOUT THE ROLE
The UOW Student Ambassadors are casual employees who are paid staff of the University of Wollongong, who support activities delivered by the Outreach & Future Students Division. This position seeks to provide the highest customer service standards to prospective students at events and programs including but not limited to:
Discovery Days, Early Admission conversion events and activities, Expos, Information evenings, Online Webinars, Open Day, School Visits, Summer Masterclass, Future Me Program and many more.
In addition to events and programs, Student Ambassadors will engage with prospective students utilising communication channels such as telephone, email, direct social media, third party chat, and other systems that UOW utilises. With training, Student Ambassadors will be expected to accurately recall detailed knowledge of admissions processes, courses, scholarships and other information pertaining to future students to assist them in their decision-making journey.
UOW Student Ambassadors will be empowered in planning and facilitating mentoring and engagement sessions in schools and supporting school students through learning activities when on campus.
You can view the position description here for more information.
Student Ambassadors are paid on a casual basis at a UOW Professional Casual Rate 2 in accordance with the UOW Professional Staff Enterprise Agreement 2023.
SELECTION CRITERIA
- Enrolled as a student in a degree at UOW
- Well-developed interpersonal, written and verbal communication skills, with an ability to present to varied audiences and age groups
- A flexible and adaptable approach to teamwork and collaboration
- Demonstrated problem-solving skills which can be applied when mentoring students in a cross-cultural setting and who vary in their academic learning and personal needs
- Have completed Years 11 and 12 at an Australian High School, or an equivalent Australian educational qualification e.g Diploma
- Hold a current driver’s license (minimum Green P’s)
- Currently have, or willing to obtain, a NSW Working with Children Check number
HOW TO APPLY?
We accept expressions of interest all year round for the Student Ambassador position. We will be in touch with you when we have positions of interest.